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Season Passes

Vail Resorts Providing Epic Pass Credits Due to COVID-19

April 27, 2020

Vail Resorts has announced it will be providing credits of at least 20% of the cost of the Epic Pass for this season because of COVID-19. Passholders who did not use their pass at all, or used their pass less than 5 days will be eligible for a credit up to 80% of the cost of their Epic Pass. For Epic Day Pass, Edge Card and other frequency-based products with unused days remaining, Vail Resorts will provide credits for each unused day up to a maximum of an 80% credit. Credits will be made available to those who purchased a 2020/2021 pass by September 7th.

Vail Resorts' CEO, Rob Katz, released a statement alongside the announcement, stating “Following the difficult decision to close our North American mountain resorts as a result of the unprecedented circumstances surrounding COVID-19, we have been developing a comprehensive plan to address our pass holders’ concerns about the early closure this past season and provide improved coverage for the future. We are committed to providing the best passes in the ski industry and are focused on both honoring the loyalty of our guests and providing peace of mind for next season,”

Alongside the credit announcement, Vail Resorts has introduced their "Epic Coverage" program to give more protections to passholders, including allowing more reasons for a refund, including injury and job loss. As per the statement “We are redefining how we will protect season passes through the launch of ‘Epic Coverage.’ Epic Coverage is free for all pass holders and completely replaces the need to purchase pass insurance. Epic Coverage provides refunds in the unlikely event of certain resort closures (i.e. for COVID-19), giving pass holders a refund for any portion of the season that is lost. Additionally, Epic Coverage provides a refund for personal circumstances covered by our pass insurance for eligible injuries, job losses and many other personal events,”.

All in all, with these new developments and Epic Passes traditionally at their lowest prices the further out you buy them, now's a great time to buy an Epic Pass. Use your credit in combination with promotional pricing to get the lowest possible price, all while knowing your pass is protected by Epic Coverage.

More Details from Vail Resorts

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